Error during 3D Secure challenges when paying with OTP Bank cards
Minor incident
Barion Secure Web
2021-11-15 09:11 CEST
·
3 hours, 27 minutes
Updates
Resolved
November 15, 2021 · 12:38 CEST
OTP Bank has informed us on the resolution of the problem. We are now monitoring the aftermath of the issue.
Update
November 15, 2021 · 09:25 CEST
OTP Bank has identified the problem at their side, we are currently waiting for a follow-up on the fix.
Investigating
November 15, 2021 · 09:20 CEST
Customers are experiencing error messages on the payment gateway when trying to complete a payment with a bank card issued by OTP Bank Hungary, if a 3D Secure challenge is necessary. We are currently investigating the problem with our bank partner.
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